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No! We do not charge extra for either as they are both necessary to maintain the proper health of your dog!
We have a 30-day cancellation policy for any training package. Anything within 30 days will be non-refundable without proof of exigent/emergent situations (case by case basis) which will be determined by management. However, bookings for “boarding only” are considered non-refundable.
All payments are due upfront at the time of signing up for our services. Payment plans will be considered by management upon request and only with a written agreement between the company and the client.
We believe the health and safety of your dog is paramount. If any dog is injured under our care, we will maintain transparency with you, the client, and will transport your dog to the nearest vet facility of your choosing.
We are lucky to be able to say that the property in which our facility is located is the same property in which we reside! Someone will be present 24-7 to meet your needs!